Cashier - Profession, Types, Advantages and Disadvantages, Salaries Around the World

Carries out reception, accounting, issuance and storage of cash and securities, ensures their safety. Prepares documents and receives money in bank institutions. Keeps a cash book on the basis of receipt and expenditure documents.

Types of Cashiers

Cashiers in Retail

• Cashier-salesperson – combines customer payments and consulting.
• Self-service cashier – monitors the operation of automated checkouts and assists customers.
• Sales floor cashier-operator – operates POS systems, scans merchandise, and issues receipts.

Bank cashiers

• Cashier-teller – accepts and dispenses cash, handles currency, and processes payments.
• Corporate cashier – services corporate clients, handles large transactions.
• Cashier-collector – oversees cash transportation, operates safes, and maintains security.

Cashiers in the Service Sector

• Ticket cashier – sells theater, movie, and transportation tickets.
• Parking lot/gas station cashier – accepts payments, often operates terminals and vending machines.
• A cashier in a food service establishment takes orders, checks out customers, and sometimes works in the kitchen.

Specialized cashiers

• A cashier at a pawn shop appraises property and processes collateral transactions.
• A cashier in a casino/gambling hall handles chips and cash, maintaining strict records.
• A cashier at a pharmacy combines checkout with checking prescriptions and pharmaceutical requirements.

By level of automation

• A manual cashier works without automated systems, often in small stores.
• An electronic cashier uses cash registers, terminals, and scanners.
• A virtual cashier processes online payments and works in online stores.

Official duties

Carries out operations to reflect on (c) the cash register of all cash received from customers in accordance with the operation manual for the respective type of cash registers. Determines for each customer the total amount of the purchase as indicated by the indicator of the cash register or by means of a counting device and informs the buyer. Receives money from the buyer for the goods purchased according to the amount called the buyer or indicated in the price lists, observing the following procedure: a) clearly names the amount of money received and puts the money received from the buyer in front of the buyer separately from any (other) money; b) punches a check at the cash register; c) names the sum due to the buyer of the change, clears the money received from the buyer to the cashier and issues the buyer change along with the check (paper notes and loose change are issued by the Cashier at the same time). At the end of the shift (if necessary and in other cases) withdraws the cashier, hands in the money received from customers to the Senior Cashier.

Carefully handles money (does not pollute them and do not produce any inscriptions on paper bills). Issues money on checks returned by customers only if the signature on the returned check is signed by the Director General or Deputy Director General. Refunds are made only on the check issued at the box office. Provides uninterrupted operation of the box office, is in working hours at his workplace. The cashier can leave his workplace only with the consent of the Senior Cashier. It provides a clear and courteous customer service, creates comfortable conditions for them, controls the absence of trade rules violations, takes measures to ensure the absence of queues. Ensures the safety of money held at the checkout, cash register and other material values.

Takes measures to prevent and eliminate conflict situations. Informs the management of existing shortcomings in customer service, measures taken to eliminate them. Maintains the atmosphere of goodwill in the workplace, sets a personal example in serving customers. The cashier must be patient, attentive, polite when working with clients. Ensures cleanliness and order in the workplace. Observes labor and production discipline, rules and norms of labor protection, the requirements of industrial hygiene and hygiene, fire safety requirements, civil defense. Performs instructions of the administration of the enterprise. Is in the workplace in uniform work clothes, must have a neat appearance.

Requirements for the individual characteristics of a specialist

The following activities are necessary for the activity: a tendency to work with numbers, a high level of concentration and attention distribution, developed computational analytical skills, good operative memory, assiduity, integrity, observation, caution; a responsibility. The work is strictly regulated. Responsible for the safety of funds.

Medical contraindications

The work is not recommended for people suffering from diseases of the nervous system and mental disorders (excessive suspiciousness, anxiety, irritability), vascular dystonia with severe headaches (hypertension, migraine)

Requirements for training

He should know: the forms of cash and bank documents, the rules for receiving, issuing and storing money, the procedure for issuing reporting documents, the rules for ensuring the safety of funds. Must be able to make calculations, use computer equipment.

Related professions

Accountant, controller-cashier.