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Decision support systems

Lecture



Definition

Decision support systemsDSS (Decision Support, System - DSS) allow end users to interactively work with all types of information, conduct analytical studies, build models and play out scenarios for solving weakly structured and even unstructured problems in innovative projects.

Information systems providing capabilities fundamentally different from the functions of management IS laid, in the 1980s, the foundation for the intellectualization of the decision-making process, which is reflected in their name. It is understood that all other IS, in one way or another, also provide support for decision-making, each at its own level, but for such systems this quality is the main and most strongly expressed one. Nowadays they have become an obligatory part of the Corporate Information System.

Intended mainly for supporting decisions at the level of operational regulation, multi-user DSS are also used at other levels. Executives and leading managers can use the financial modules of a DSS to predict, for example, the efficiency of using the company's assets when business activity or the economic situation in the country changes. Middle managers can

1 Graninyn O., Kiyaev V. Op. cit.

use the same system to assess the prospects of short-term investments in the projects being carried out. For project managers, this is a tool for financial planning and the allocation of funds for planned purchases.

The data given in Table 4.4 show the differences between management information systems and decision support systems.

Table 4.4

Comparison of management IS and decision support IS

Parameter

Management information systems

Information systems for decision support

Concept

Provides the DM with formalized and partially formalized information for making structured decisions

Provides the DM with integrated tool sets, multidimensional heterogeneous information, dynamic models and interpretation languages

System

analysis

Identifies information requirements in accordance with established rules

Forms the order of application of tool sets and dynamic rules in the course of work

Design

Supplies information based on approved requirements

Provides an iterative process of adding new data and information, arising from the dynamics of the environment

Data

source

Internal and partially external environment

External and internal environment

Users

Managers at the levels of functional regulation and operational execution

Top management at the level of strategic management, managers of all levels, analyst specialists

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Lectures and tutorial on "Decision theory"

Terms: Decision theory