Lecture
1. General characteristics of the profession
Secretary, whose main duties include the reception of telephone messages and / or visitors.
2. Official duties
There is a set of standard requirements for secretaries. This is a pleasant voice and appearance, business communication skills, the ability to use office equipment (copier, fax, mini-PBX). Very desirable knowledge of etiquette. Recently, computer literacy requirements have become almost commonplace, at least at the level of knowledge of the Word text editor. Gentleman's set is considered knowledge of Word, Excel, the ability to use e-mail. Needless to say, 99% of this position is occupied by women aged about 30 years. For many, the position of secretary at the reception or on the phone is the first step to start a career. The next stage is the administrative assistant, office manager, assistant manager, assistant manager, manager.
3. Qualification requirements
Courses secretary-referent.
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