Lecture
Non-verbal messages, that is, the interpretation of information without the exchange of words, can be encoded by the following parameters:
Comparative characteristics of non-verbal and verbal communication
Nonverbal communication | Verbal communication |
The exchange of messages about what is happening "here and now" in the framework of a specific situation with people who have entered into direct interaction | The exchange of messages that may exist besides the person transmitting them (for example, in a retelling or in the text), allows you to inform about missing objects or phenomena |
Non-verbal messages are difficult to decompose into separate units, their core consists of a wide variety of movements of the body, face, voice, spatial movements, etc. | The constituent elements of a verbal message (letters, words, sentences, phrases) are clearly separated from each other, their relationship is subject to certain rules. |
Non-verbal behavior spontaneously, involuntary movements prevail over arbitrary, unconscious over conscious | Verbal expressions are largely realized, they are easier to analyze, monitor, evaluate, understand |
Non-verbal language people, as a rule, successfully assimilate themselves, by observation, copying, imitation | Children are taught to speak on purpose, the family and society devote a lot of time and energy to it. |
In the process of non-verbal communication, people get reliable information about the identity of the communicator: about his temperament, emotional state, his self-esteem, communicative competence, social status, membership in a particular group or subculture.
In addition, the interlocutors receive information about the attitude towards themselves of the other party. This is information about the desired level of communication, the nature or type of relationships, the dynamics of relationships, etc.
And yet - non-verbal actions provide information about the attitude of the communication participants to the situation itself, and this attitude regulates their further interaction.
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Communication theory
Terms: Communication theory