Speech culture and getting through interviews. Professional etiquette. Features of online and offline interviews

Lesson type: Lesson on forming new knowledge.

Teaching methods:

1. Lecture session with elements of discussion.
2. Analysis of typical mistakes made during a job interview.

Objectives:

Instructional: to familiarize students with the rules, norms, and specifics of preparing for and conducting job interviews, as well as with the rules of professional etiquette.

Developmental: to continue developing the ability to analyse, compare, contrast, identify the main points, establish cause-and-effect relationships, and give examples, and to improve the ability to work independently.

Educational: to foster an active outlook on life. Students acquire the ability to listen, ask questions, and behave correctly using knowledge of business etiquette, and rules of conduct in society are developed.

Equipment:

• Whiteboard
• Professional etiquette handouts.

Form of organizing learning activity in the lesson:

• frontal
• individual

Motivation: the relevance of the lesson topic lies in expanding students' knowledge of the rules and specifics of job interviews and professional etiquette.

Expected results:

• mastery of new material
• increased interest in the profession

Lesson progression

Rules for preparing for and conducting job interviews from the candidate's perspective.

A job interview — is an important stage in the job search process, and preparing for it plays a decisive role in your success. Here are some basic rules for preparing for and conducting an interview from the candidate's point of view:

1. Research the company:

   • Study the company where you are going to interview in detail. Understanding its values, mission, products and culture will help you prepare better and ask questions during the interview.

2. Prepare for questions:

   • Develop a brief history of your career and prepare for typical interview questions such as "Tell me about yourself", "What are your strengths and weaknesses?", "Why do you want to work at this company?".

3. Documents and résumé:

   • Update your résumé and make sure it is current and matches the position you are applying for.
   • Prepare a list of references and, if necessary, examples of your work.

4. Research the position:

   • Understand the requirements for the position and prepare for detailed questions about your specialization and skills.

5. Clothing and appearance:

   • Dress in a way that suits the company's environment and culture. In most cases it is better to choose business attire.
   • Take care of your appearance to create a good first impression.

6. Prepare for technical assignments:

   • If you expect technical or practical assignments, review materials related to your area of expertise.

7. Prepare questions:

   • Prepare a list of questions for the interviewer. This will show your interest in the company and demonstrate that you are ready to carefully study your potential workflow.

8. Learn to communicate:

   • Improve your communication skills. Speak clearly, calmly, and show confidence in yourself.

9. Practice interviewing:

   • Ask friends or colleagues to run a mock interview with you to get used to the process and receive feedback.

10. Be ready to "sell" yourself:

    • Don't be shy about highlighting your achievements and skills that could benefit the company.

11. Punctuality:

    • Arrive at the interview on time or early. This demonstrates your organization and respect for other people's time.

12. Show professionalism:

    • Behavior during the interview should be professional and respectful.

13. Prepare for salary questions:

    • Think about your salary and bonus expectations, but be ready for dialogue and flexibility.

14. Follow post-interview etiquette:

    • Send a thank-you letter after the interview to express your appreciation for the opportunity.

15. Manage stress:

    • Interviews can be stressful, so use stress-management techniques such as deep breathing and positive affirmations.

By following these rules, you will be able to increase your chances of successfully passing the interview and getting the job you want.

rules of professional etiquette and analysis of typical interview mistakes

Professional etiquette is an important aspect of a successful interview. It covers standards of behaviour and communication that help create a positive impression on the employer. Here are some rules of professional etiquette and an analysis of typical mistakes made in interviews:

Rules of professional etiquette:

1. Politeness and respect:

   • From the beginning to the end of the interview, show respect for the interviewer and other participants in the process. Greet them, thank them for the opportunity, and use "please" and "thank you".

2. Appropriate attire:

   • Dress according to the company's environment and culture. If in doubt, it is better to overdress than to underestimate the importance of appearance.

3. Punctuality:

   • Arrive for the interview early or on time. Being late can create a negative impression.

4. Listen carefully:

   • Listen carefully to the interviewer's questions and give clear answers. Do not interrupt and do not start answering a question before it has been finished.

5. Eye contact:

   • Maintain eye contact. This shows your interest and confidence.

6. Knowledge of the company:

   • Show interest in the company by studying its background, products, and values. This will help you answer questions and demonstrate that you are taking the interview seriously.

7. Positive communication:

   • Avoid negative statements about previous employers or colleagues. Instead, focus on the positive aspects of your experience.

8. Answering questions:

   • Give structured and specific answers to the interviewer's questions. Use the STAR method (Situation, Task, Action, Result) to describe your experience and achievements.

9. Questions from the candidate:

   • Prepare questions for the interviewer. This demonstrates your interest in the company and the position.

Common mistakes in interviews:

1. Poor planning:

   • Planning mistakes, such as being late, can create a negative impression.

2. Unclear answers:

   • Answers to questions should be clear and specific. Avoid vague phrases and rambling.

3. Insufficient research on the company:

   • A lack of knowledge about the company indicates insufficient preparation.

4. Lack of professional behaviour:

   • Disrespectful treatment, non-verbal aggression, or inappropriate jokes can harm your reputation.

5. Not asking questions:

   • Not asking the interviewer any questions can suggest that you are not interested in the position or the company.

6. Lack of preparation for standard questions:

   • Failing to prepare for questions about your strengths and weaknesses, as well as your experience, can make you less convincing.

7. Poor control over nerves:

   • Severe stress can lead to incoherent communication and forgetting even basic information.

8. Overstating salary expectations:

   • It is better to leave salary negotiations for a later stage of the interview process so as not to create tension.

9. Not preparing for technical assignments:

   • If you have a technical interview, not preparing for it can look like unprofessionalism.

Remember that a job interview is a mutual process, and your goal is not only to convince the employer that you are right for the position, but also to determine whether the company is right for you. So be professional, but also be yourself and look for good rapport with your future colleagues and management.

Features of conducting interviews online and offline