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IIS: Windows Process Activation Service (WAS) hangs at "starting" when IIS restarts

Practice



If you have encountered the Windows Process Activation Service (WAS) hanging in the "starting" state on restart and refusing to work until the server itself is rebooted (for example, when running the "IISRESET /RESTART" command) - this note is for you.

Microsoft has acknowledged the problem and published a fix: .
http://support.microsoft.com/kb/975443/en-us


There are actually 2 solutions:

1) Follow Microsoft's recommendations and apply the hotfix. Either from the page mentioned above, or via this link:

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=975443&kbln=en-us


2) Open the Registry Editor and, at the path

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\

add a DWORD key named LsaLookupRestrictIsolatedNameLevel and set its value to "1".

Applies to: IIS 7; Windows Vista/7; Server 2008
created: 2017-05-09
updated: 2026-03-09
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Lectures and tutorial on "Operating Systems and System Programming"

Terms: Operating Systems and System Programming