Lecture
Verbal communications are carried out using oral speech, as a coding system
Successful if:
In verbal communication, the main thing is the ability to speak and the ability to listen.
The ability to speak means the ability to convey information to the addressee and influence it on his behavior.
The ability to listen (perceive a sound of a certain value) must be separated from the concept of hearing (physically perceive sound)
Useful tips:
Non - verbal - message sent by the sender without the use of words as a coding system
Value: spontaneously and unconsciously manifested.
There are 4 distances for interpersonal communication between the interlocutors:
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Organizational behavior
Terms: Organizational behavior