Course content

CONTENT
Preface ................................................. ................................................. 3
1. Theoretical part of the course
Lecture number 1. Introduction to quality management .......................................... .. 12
Lecture number 2. Qualimetry: history, principles and objectives ..... 20
Lecture number 3. Qualimetric scales and measurement methods ....................... 28
Lecture number 4. Quality assessment procedure ........................................... ........... 42
Lecture number 5. Classification of quality indicators ...................................... 47
Lecture number 6. Classification of methods for assessing the level of quality .................... 54
Lecture number 7. Determination of weighting factors .................................. 62
Lecture number 8. Quality assessment of the most important and generalized
indicators ................................................. ............................. 68
Lecture number 9. Differential quality assessment method ............................ 71
Lecture number 10. Comprehensive quality assessment ........................................... ...... 77
Lecture number 11. Mixed method of assessing the level of quality ........................... 82
Lecture number 12. The integral method of quality assessment ................................... 84
Lecture number 13. Quality assessment on economic efficiency .............. 88
Lecture number 14. Examination of the quality level using scoring .... 91
Lecture number 15. Expert assessment using the ranking method ........... 97
Lecture number 16. Pairwise comparison in the expert method ................... 101
Lecture number 17. Assessment of the quality level of heterogeneous products .................. 107
2. The practical part of the course
Practice number 1. The concepts of "quality", "quality management" ..................... 114
Practice No. 2. Qualimetry: history of the origin, principles, tasks ... 116
Practice number 3. Qualimetric scales and measurement methods ................... 118
Practice number 4. Quality assessment procedure ............................................ ....... 120
Practice number 5. Classification of quality indicators ................................... 122
Practice number 6. Quality assessment of the most important and generalized
indicators ................................................. .......................... 124
Practice number 7. Differential quality assessment method ......................... 128
Practice number 8. Comprehensive quality assessment ........................................... .... 130
Practice number 9. Integral quality assessment method ................................ 132
Practice number 10. Quality assessment of cost-effectiveness ........... 134
Practice number 11. Examination of the quality level with the help of scoring. 136
Practice number 12. Expert assessment using the ranking method ....... 138
Practice number 13. Pairwise comparison in the expert method ................... 140
Practice number 14. Assessment of the quality level of heterogeneous products ............... 142
Homework number 1. Classification of quality indicators ...................... 144
Homework number 2. Classification of methods for assessing the level of quality ... 146
Questions for offset ............................................... ......................................... 153
References ............................................... .............. 154