5.1.0 Management Communication Processes

Lecture



The concept of communications, their classification and characteristics are given, the scheme and content of the communication process * is determined.

The variants of interpersonal communications, their role and significance, obstacles or noises occurring in interpersonal communications * and their characteristics are considered.

Organizational communications are described and non-communication problems of organizations are described in detail: message corruption, information overloads, and an unsatisfactory organization structure.

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Lectures and tutorial on "Management"

Terms: Management

Key Performance Indicators Key Performance Indicators, KPI
Conclusion Grow professionals
Management the introduction
1.0 Introduction to Management
1.1 the Concept and content of management
1.2 Development of the theory and practice of management
1.3 Main management categories
1.4 Manager's activities and requirements for him
2.0 Types of control systems
2.1 New management thinking
2.2 Types of management models and organizations
2.3 Features and main features of the Japanese management system
2.4 Formation and development of the Russian management system
3.0 Modern system of views on management
3.1 Methodology of a systematic approach to organization and management
3.2 Application of situational management approach
3.3 Laws and principles of cybernetics applied in the management of organizations
3.4 Evolution and the formation of the theory of organization
3.1.1 Classical and Neoclassical Organization Theories
3.1.2 Modern organization theory
3.1.3 The concept and essence of the organization
3.1.4 Main categories of organization theory
3.2.0 Characteristics of the external environment of the organization
3.2.1 Direct Impact Factors
3.2.2 Indirect Impact Factors
3.2.3 Methods of analysis of the external environment
3.3.0 Internal organization environment
3.3.1 Objectives of the organization
3.3.2 Organization Structure
3.3.3 The main variables of the internal environment of the organization
3.4.1 The concept and characteristics of the culture of the organization
3.4.2 Functions and content of organizational culture
3.4.3 The impact of culture on organizational effectiveness
4.1.0 Basic Control Functions
4.1.1 Classification and interrelation of management functions
4.1.2 Forecasting and planning
4.1.3 Organization as a process
4.1.4 Coordination and regulation
4.1.5 Revitalization and Stimulation
4.1.6 Control as a process that ensures the effective achievement of an organization’s goal.
4.2.0 Organizational Forms and Management Structure
4.2.1 New forms of organizations in the structure of the Russian economy
4.2.2 Organization management structure and factors determining it
4.2.3 Disadvantages of existing management structures and requirements for their construction
4.2.4 Methods of building management structures
4.3.0 Organization and content of work to improve management structures
4.3.1 Methods of work on improving organizational structures
4.3.2 Basic principles of organizational structure
4.3.3 Analysis of existing management structures
4.3.4 Design and implementation of organizational structures
5.1.0 Management Communication Processes
5.1.1 Varieties of communications and the content of the communication process
5.1.2 Interpersonal communication
5.1.3 Organizational communications
5.2.0 Decision making process and methods
5.2.1 Solution as a control element
5.2.2 Classification of management decisions
5.2.3 Stages of decision making and implementation
5.2.4 Decision making methods
6.1.0 Strategic Management
6.1.1 General concept of statistical management
6.1.2 Strategy Planning
6.1.3 Analysis of alternatives and the choice of strategy
6.1.4 Managing Strategy Implementation
6.2.0 Innovative Management
6.2.1 Innovations as an object of innovation management
6.2.2 The effectiveness of the innovation project
6.2.3 Financing of innovative projects
6.3.0 Functional structure of financial management
6.3.1 Financial management in the enterprise management system
6.3.2 Organizational support for financial management
6.3.3 Enterprise Financial Planning
7.1.0 Fundamentals of Human Resource Management
7.1.1 The essence, purpose and concept of personnel management
7.1.2 Basic model of personnel management
7.1.3 Methods for evaluating the effectiveness of staff labor
7.1.4 Rational use of working time
7.2.0 Leadership, power and influence
7.2.1 Leadership and Management Styles
7.2.2 Power and personal influence, the authority of the manager
7.3.0 Conflict and Stress Management
7.3.1 Nature and types of conflicts
7.3.2 Causes of Conflict
7.3.3 Conflict Management
7.3.4 Nature and cause of stress
8.1.0 The process of creating products new technology
8.1.1 Content and principles of the construction of SONT
8.1.2 Organization of scientific preparation of production
8.2.1 Organization of design preparation of production
8.2.2 Organization of technological preparation of production
8.2.3 Organization of mastering the production of new technology
9.1.0 Organization of production processes
9.1.1 Types of production and their characteristics
9.1.2 Structure and principles of organization of the production process
9.1.3 The production structure of the enterprise. Forms of internal specialization of production
9.1.4 Production cycle and its structure
9.1.5 The production cycle of a simple and complex process. Types of movement of objects of labor
9.2.0 Designing Production Systems
9.2.1 Design options for production systems
9.2.2 Macro-design of Production Systems
9.2.3 Engineering Design of Production Systems
9.3.0 Product Quality Management
9.3.1 Economic essence and indicators of product quality
9.3.2 Product Quality Management Systems
9.3.3 Types of product quality control
9.3.4 Statistical product quality control
9.4.0 Organization of labor and wages
9.4.1 Labor process and the basics of its organization
9.4.2 Study of work processes and working time costs
9.4.3 Organization and maintenance of workplaces
9.4.4 Labor Rationing
9.4.5 Organization of wages in the enterprise
10.1.0 Intercompany production planning
10.1.1 Essence and content of in-house production planning
10.1.2 Feasibility Planning (TEC)
10.1.3 Operational Production Planning (OPP)
10.1.4 Production scheduling
10.2.0 Planning of promotional activities in the enterprise
10.2.1 Basics of advertising and promotional activities
10.2.2 Means of disseminating advertising information
10.2.3 Advertising Budget Planning
10.2.4 Methods for evaluating the results of an advertising campaign